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NETGEAR announced the successful implementation of an integrated suite of solutions to help enhance the offered UAE Ministry of Labour (MOL) services of Estemarat (Tasheel Centre), a leading service centre providing web-based services for several UAE government entities. The implementation and installation was carried out by the leading vendor’s partner, Osool Information Technology, after learning the requirements from Estemarat’s (Tasheel Centre) and doing a thorough analysis of their operations, NETGEAR recommended the implementation of a Quad WAN solution, which offered full redundancy and connectivity via different connectivity methods.
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Leading unified IP business communications solutions provider Interactive Intelligence recently announced the appointment of Saudi Arabia based leading System Integrator Malaz Technology as its authorised reseller for the kingdom. The new tie-up will allow Malaz Technology to offer Interactive Intelligence solutions for contact center automation, enterprise IP telephony, and business process automation and also provide consulting, implementation, support, and customised development.Read More…

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Optimus Academy, the channel enablement division of Optimus Technology and Telecommunications, held its first Avaya Aura Unified Communications implementation training for its channel partners in Dubai. This training program, an initiative of Optimus Academy along with Global Knowledge – the worldwide leader in IT and business skills training, is in line with the Avaya Certified Implementation Specialist (ACIS) certification and will enable partners to deploy and configure IP telephony solutions across the different Avaya Enterprise IP Telephony platforms.Read More…

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Aptec concluded its Avaya IP Office roadshow in Dubai on a high note. The event saw more than 70 partners geared up and trained to sell Avaya solutions in the Middle East. Resellers at the event were greeted by Avaya and Aptec’s senior management to increase their familiarity with the companies’ channel programs and product offerings. Built from the ground up specifically for small and medium-size businesses, Avaya IP Office delivers the communications capabilities that big business are used to, with the elegant simplicity and ease of use that small businesses consider a “must-have”.Read More…

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Aastra, the leading Enterprise Communication technology solution provider today announced the launch of their training services to offer training and certification to its channel partners as well as end-customers in the Middle East region. Aastra’s enterprise communication solutions include IP Telephony, Unified Communications, Contact Centers and Video Conferencing which it inherited from acquisition of Ericsson’s global Enterprise business back in 2008. Aastra, is now working towards expanding the enterprise products portfolio and develop the channel partner program to a new level.

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Protocol Systems, a specialist in unified communication, server platform and midmarket solution provider earned its gold certified partner status. Gold partner certification is one of the highest levels of Microsoft partner certification which requires companies to meet a wide range of parameter which includes Technical Qualification, Sales Specialization, Systems Management Specialization, networking and customer references. As a Gold Certified Partners Protocol systems can avail many advantages including special access to adapt the latest in the field of information technology to allow Protocol systems to get first hand exposure which will in return enable them to enhance the overall customer satisfaction.

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